CabOn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully.

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

• Contact Information: Name, email address, and phone number when you create an account
• Profile Information: Profile photo and account preferences
• Payment Information: Wallet balance and transaction history (payment card details are processed by secure third-party payment processors)

1.2 Location Information

We collect precise location data to:

• Determine your pickup location
• Match you with nearby drivers
• Track your ride in real-time
• Calculate fares and estimated arrival times
• Provide safety features

1.3 User Content

We collect content you create or share through the App:

• Chat messages between riders and drivers
• Ratings and reviews
• Customer support communications
• Profile photos

1.4 Device and Usage Information

We automatically collect:

• Device Information: Device type, operating system, and unique device identifiers
• Usage Data: App interactions, trip history, and feature usage
• Diagnostic Data: Crash logs and performance data to improve app stability

2. How We Use Your Information

We use the collected information to:

• Provide Services: Process ride bookings, connect riders with drivers, and facilitate payments
• Ensure Safety: Verify user identities, enable trip sharing, and provide emergency assistance
• Improve Experience: Personalize the app, show relevant suggestions, and enhance features
• Communicate: Send ride updates, notifications, and customer support responses
• Maintain Security: Detect fraud, prevent abuse, and protect user accounts
• Analyze Performance: Fix bugs, improve app stability, and optimize performance

3. Information Sharing

We may share your information in the following circumstances:

• With Drivers/Riders: Your name, phone number, photo, pickup/dropoff locations, and ratings are shared to facilitate rides
• Service Providers: Third-party companies that help us operate the App (payment processors, cloud hosting, analytics)
• Legal Requirements: When required by law, legal process, or government request
• Safety: To protect the rights, safety, and property of CabOn, our users, or the public
• With Your Consent: When you choose to share your trip status with contacts

We do not sell your personal information to third parties for advertising purposes.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Trip history and transaction records are kept for legal and business purposes. You may request deletion of your account and associated data at any time.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security assessments
• Access controls and monitoring

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Location: Control location permissions through your device settings
• Notifications: Manage push notification preferences

7. Children's Privacy

CabOn is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn that we have collected information from a child, we will delete it promptly.

8. International Users

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or by email. Your continued use of the App after changes indicates acceptance of the updated policy.

10. Contact Information